the total value of the package/consignment is less than or equal to £135 (excluding delivery charge) for delivery to the UK or EUR 150 (excluding delivery charge) for delivery to the EU.goods have been shipped by a boutique from outside of the customer's country, based on the delivery address being in the UK and EU and.ASOS Marketplace is now required to collect tax when If you are making an international purchase, you may be charged taxes on the item and shipping costs. When and how VAT is charged on Marketplace transactions If you have any further questions on returns, refunds or cancellations please contact the Seller. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to the Seller undamaged. The items you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. Please note that the Seller may refuse a refund if the garment has been made according to your precise measurements ie) made-to-measure. If you cancel your contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 any standard shipping charges that you have paid to receive your purchase will be included as part of your refund. Return postage is your responsibility unless the item is incorrect or faulty, in which case the Seller will refund the return postage. The Seller will then provide you instructions on how to return your item and once your item is received back, they will process your refund through Paypal. You may also return any item to the Seller within 28 days if the item becomes faulty. If you receive an item and wish to return it for any reason you must inform the Seller in writing within 14 days of receiving the item. Please note that if the item is made-to-measure you may only be able to cancel the order before it is shipped provided that the garment hasn’t been altered or made yet. You may cancel an order from your account before it is shipped.
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